Solving for Nurse Attrition - Join our expert panel, Wed, Feb 21 Save Your Seat close X I’m a Provider Or other health-related professional or staff member I’m a Patient Looking to use VSee to communicate with my provider Pricing Products VSee Clinic VSee Messenger VSee APIs VSee Remote Patient Monitoring VSee Telemedicine Carts & Kits VSee Telehealth Staffing Resources Blog Telehealth Secrets Success Stories Company Support Sign In close X I’m a Provider Or other health-related professional or staff member I’m a Patient Looking to use VSee to communicate with my provider Contact Us Accelerate Your Digital Health Transformation Solve your healthcare innovation challenges with speed and agility. VSee’s comprehensive no code, low code telehealth platform gives you: Fastest go-to-market Lowest lifecycle costs Greatest platform flexibility Get Demo Patients - Find your Provider Building Blocks for Fastest Go-to-Market Unique Features for Lowest Lifecycle Costs Appointment Scheduling Healthcare Booking Any Way You Want Create a booking system tailored to your virtual care workflows. VSee lets users: Schedule all types of appointments: 1-1, group, multi-provider, specific provider or first available provider, video, phone, in-person, etc. Customize reminder messages and send cadences Invite family and guests with separate non-patient links Set up a call center scheduling system across all your programs and statesSearch and book in 1-click across selected filters (e.g. location, provider groups, visit type, etc.) Let patients self-schedule Staff Optimization Centralized Scheduling System for Optimizing Provider Availability Streamline shift coordination with transparent calendars, automated escalation alerts, and fewer middlemen conversations: Import, aggregate, filter and sort clinician availability in a single calendar Create on-call schedules with automated clinician group alerts and escalation rules Give clinicians access to update and swap availability Automatically block patients if no on-call provider is available Directly dispatch for interpreter coverage when booking appointments Form Builder & eSign Flexible Form Builder for Intake, Assessments, Consent, Surveys and more Easily create custom forms and documents for various workflows and use cases - intake, patient history, privacy consent, visit satisfaction surveys, etc. Save time with pre-built templates for different use cases telepsychiatry, etc. Add logic for form branching Trigger workflows for waiting room routing and provider specialty and state-matching Choose whether to send forms before, during, or after a visit. Queuing System Flexible Patient Queuing System for Effective Triage Queueing & Routing Tag patients with different priority levels for automated and manual routing, transferring and alerting the appropriate providers Create escalation groups to automatically dispatch providers by urgency Care Coordination Visibility Give all staff real-time visibility into patient condition urgency, wait times, queue position, provider availability. etc. with a control center dashboard Tagged role-based provider group notes for continuity of care Waiting Room Configurability Customize each waiting room for different workflows: urgent care walk-ins, individual appointments, group appointments, etc. Set room-specific intake forms Assign a single provider or multiple providers to different rooms Virtual Visits Omni-channel Communications via Video, Phone, and Chat Give patients a simple, convenient, no-download experience Offer both synchronous and asynchronous visits Seamless switching from video to phone in poor network situations Share screens with live annotation Group video & group chat Drag-and-drop file transfer Priority chats to providers with acknowledgment of receipt Auto-captioning for accessibility Permission-based auto-answering Remote Exams One-click Remote Exams Whether an inpatient bedside, retail clinic, medical kiosk, homeless shelter, field tent, VSee makes it possible to conduct a remote exam at the same quality as in-person. Support plug-and-play medical devices: stethoscope, otoscope, dermascope, ultrasound, EKG, etc 1-click device operation Pan-Tilt-Zoom camera control Simultaneously stream medical devices and video faces Access the latest in technology, e.g. AI cameras, sensors Remote Monitoring Remote Patient Monitoring Improve patient care with remote patient monitoring Supports Bluetooth and cellular medical devices (no app pairing necessary) Customize threshold alerts and auto-prioritize watchlist Instantly escalate to an on-demand or scheduled video visit Capture data/time logs for reimbursement, meets Medicare requirements Revenue Cycle Management Eligibility, Payment, Claims Submissions Streamline revenue cycle management for your virtual care programs Automate eligibility checking and co-pay collection, claims submission Collect co-pays and out-of-pocket payments pre-call, in-call, or post-call Customize dropdowns for commonly used ICD and CPT codes Submit claims for single and multi-provider visits Batch process claims automatic payment posting Compliance & Regulatory eSign and In-built Compliance Built-in features to automate telehealth compliance, meet regulatory requirements, and mitigate risk Collect and store eSignatures for consent, audit, and other compliance requirements Auto-match patients to providers with the required state licensing Meet telehealth documentation requirements with EHR integration Patient Engagement Personalized Patient Engagement Give your patients a tailored healthcare experience Offer self-scheduling for video, phone, or in-person visits Automatically send customized appointment reminders Auto-suggest health education material based on patient health profiles Provide 24/7 access to visit history, notes, labs, and medical images Automatically follow-up with health surveys and assessments Let them securely message their providers directly Clinical Tasks Clinical Tasks & Documentation Customize a central repository to easily access all relevant patient telehealth documentation Customize note charting layouts and sections according to use case Save custom note templates for more efficient charting ePrescribe medications including controlled substances Add other custom patient data tabs such as RPM, assessment results, symptom check-ins Admin Controls Powerful Admin Controls Empower practice managers and backend staff with robust capabilities to efficiently manage all administrative aspects of their clinic: Set user roles and access restriction Bulk add/delete/edit patients & providers Send broadcast communications & notifications Manage waiting rooms & workflow logic Manage provider assignments, availability, and appointments Update branding and compliance documents Export custom reports (see Analytics and Reporting ) Analytics & Reporting Customizable Analytics & Reporting Get the tools needed to uncover inefficiencies and missed revenue opportunities and make better, data-driven decisions: Customize your web dashboard with drag-and-drop visualizations, filterable data sets, etc. Export display-ready reports for key insights into program utilization, operational efficiency, financials, user satisfaction, etc. Retrieve data via API access Schedule regular automated reports Interoperability & Data Integration with EHRs, HIEs and other System Applications Bring together siloed data and programs to augment your EHR capabilities and reduce workflow friction: Launch video from EHR with UI integration Eliminate manual duplication with 2-way scheduling integration Push medical notes into EHR (and/or pull) Participate in HIEs to access full EHR records from other systems Security & Infrastructure Secure, HIPAA-Compliant Infrastructure Rest assured that patient data is safeguarded by our experienced security team 24/7. Strong 256-bit AES FIPS-compliant or DTLS 1.2+ encryption data on servers, endpoints, and in transit MFA and SSO...